Refund Policy

Don’t love it? Return it!

Vibeful offers a 100% Satisfaction Guarantee on all orders. If your order does not exceed your highest expectations, we will refund the full amount within 30 days from receipt of the order. Note, the shipping fee to an order is nonrefundable.

Return Qualifications:

  • Order must be purchased from NoWasteWare.com
  • Products that are unused and unopened are eligible for a return.
  • No visible signs of use or any discrepancy with the product.
  • Products must be in original packaging.
  • Gift Sets and Kits must be returned in full.
  • Final Sale Items cannot be returned.

Returns for US Customers:

Vibeful wants to make returns as simple as possible!

Step 1: Contact us at contact@Vibeful.com with information regarding your return. Please allow 2-4 business days (additional time may be needed during weekends and Holidays) for a Return Specialist to approve the return. If your return is approved, you will receive your return instructions and a prepaid shipping label via email. If your return is disapproved, you will receive an email confirming the reason.

Step 2: Pack the approved return item(s) in the original shipping package. Apply the prepaid return label to the package and drop it off to your nearest post office. Please ensure your order Invoice or receipt is included in the package.

Step 3: Your return will be processed within 10 business days of being delivered. Refunds are made in the original form of payment and are issued to the person documented on the original order as the “Bill To” Customer. If Store Credit is selected, an E-gift code will be sent to the email on file once the return is processed and ready for use on Vibeful.com

Returns for International Customers:

Step 1: Contact us at contact@Vibeful.com with information regarding your return. Please allow 2-4 business days (additional time may be needed during weekends and Holidays) for a Return Specialist to approve the return. If your return is approved, you’ll receive your return instructions and a prepaid shipping label via email. If your return is disapproved, you will receive an email confirming the reason.

Step 2: Visit your local Post Office to ship back the return. We recommend selecting a trackable service for the package, please keep the postal carrier receipt for reference.

Step 3: Your return will be processed within 10 business days of being delivered. Refunds are made in the original form of payment and are issued to the person documented on the original order as the “Bill To” Customer. If Store Credit is selected, an E-gift code will be sent to the email on file once the return is processed and ready for use of Vibeful.com

Defective or Damaged Items: 

If you receive any damaged or defective products, please address your concern to contact@Vibeful.com with the customer name, order number, and photo of the damaged or defective product(s) within 30 days from receipt date. Vibeful can only accept orders placed on Vibeful.com. If NoWasteWare considers the items damaged or defective, the product will be replaced by Vibeful.com. If the item is addressed after 30 days the item is only eligible for store credit. All shipments for the replacement products will be subject to the same shipping service selected for the original order. We will not upgrade shipping service and can only upgrade the shipping service with additional payment from customer.

Mistake Orders: 

If your package is incomplete please send a photo of your entire order including the packing slip to contact@Vibeful.com within 10 days from delivery date. Once confirmed by Vibeful the missing item(s) will replaced by Vibeful.com. After the given timeframe Vibeful is subject to deny the mistake inquiry.